We strive to make sure our clients are provided with 100% functional and original products. When necessary, or upon a client request, we can send products to an independent, ISO approved testing laboratory to make sure our clients are provided with the quality goods that they need. Our quality policy applies not only to the components but to all areas of how we conduct the business.
Customer service: Our rigorous selection process and continuous training and development programmes mean that each client receives the highest standards of customer service from our teams.
Suppliers: We only work with recognised and verified vendors.We currently work with over seven hundred of them from all over the world. We continuously evaluate our suppliers performance in accordance with our quality procedures with regard to their quality statistics and efficiency
Dialect: We have over 15 languages spoken in our sales department daily – meaning you can receive quality service through your preferred means of communication
Transport: No matter where you are, we distribute to every corner of the world to bring quality right to your doorstep.
Here at ML Components GmbH, all products ordered can have a number of tests completed before it is shipped to your doorstep. It is against company policy to ship failed parts; meaning you will always receive the best product.
This is achieved as we can send products to an independent, ISO approved testing laboratory to make sure our clients are provided with 100% functional products. We also, from time to time, perform detailed testing in accordance with our quality procedure in order for us to evaluate the effectiveness and quality standards of our suppliers.
All our parts come with relevant certification as required by each customer.